Be a Circus — link the networks

You cannot simply engage solely in the activity of “marketing”. There has to be something to market. You have to have a product. This has to be created or generated or grown or picked or mined or recycled or otherwise obtained somehow. It seems to me that a lot of people are quite willing to do this “marketing” thing, in favour of attending to the creation or generation step. You can’t market nothing, you have to add something of value, and no, marketing marketing doesn’t count, that adds up to nothing. How much time should we spend making and creating, and how much time for publicising that we’ve made the stuff, or have the stuff or are the stuff? I suspect those that are attracted to the perceived benefits of this “marketing” activity are precisely the sort of people who simply don’t make things or create things or even fix things.

There are people who make and create and generate, and I include the people who also repair and upgrade and maintain. However, there is certainly another type of person who shuns the innate ability we all have to produce because they offer a different value. Instead, they act as what I will term “circuses” between hubs of people in a clique, topic domain or community. In the same way, some people in those groups of people — the trades, interest groups or organisations, act as hubs by earning respect and visibility through their value and expertise. At the hub and community level, many of the highly connected and visible hubs that exhibit high network fitness within their communities, are usually also producers and consumers of the specific topic they are involved in.

The hubs are effectively people who know about other people in a domain and what they like and require. Because of this value the hubs are rewarded with connection fitness, in that domain. Everybody goes into and out of that hub, and more so because of their connectivity. They become visible and popular within a domain. They are the hubs that everyone connects to. They know their stuff, they know their people, they know their people that know their stuff. High network fitness.

The circuses are a different type of people who know about other people across various domains along with what they produce, the value they offer, and where it can fit. They probably know quite little in detail about what happens in each specific community and domain and trade, but enough to carry a surface level conversation. Enough to get the inkling about it. Enough to be able to deal with the concept abstractly, but not from the inside. What they can do is hook up one concept with another. Know which plugs and sockets on the patchboard might prove useful to hook together. In fact, they often don’t even know that, they simply connect them anyway. If nothing happens, nothing happens, but otherwise, something might happen! And because of their highly connected network fitness, hooking together the diverse hubs themselves, they get significant scale-free magnitudes of rewards.

That’s probably how things work in life, so there you are: the secret, all yours — enjoy. Tweet this around in between your pictures of kittens, and let the world know what I’ve taught you today. Become a Circus!

People are our product

I can see why social media is so compelling for most. We have a kind of herd instinct — well, it’s certainly not a true herd instinct in the sense of cattle, but we are fairly gregarious, us humans. It’s almost like our instinct to return to a group for security is being triggered all the time. It rewards us in the same way each time we are exposed to it, and when we aren’t we are reminded of the feeling. We have a kind of itch inside that prompts us, whenever there isn’t any overtly engaging conscious stimulation, to turn around and catch up with what the herd is doing. In past times, this may have involved going down the pub or similar venue. Going to a church or something like that. Going to the beach or a park or somewhere that affords “promenading”. The phone or tablet we carry is a constantly alluring gateway to get back to the crowd again for our regular hit of validation.

Even in shopping centres and tube stations, people standing on the right on the up escalator will simply look at the people standing on the right riding the down escalator, and vice versa. We like to look at each other, be with each other and discern differences in each other. We get a lot of pleasure from just looking at another human being — it’s obviously of value. There are even entire magazines devoted to looking at people. And television programmes. And films in the cinema. We value other people, their presence and existence makes us feel good.

In fact, that is precisely the point we should be taking to heart and embodying as the core of our businesses and products and endeavours — that people are effectively the product. People are our product. All of us. We are our product. We make stuff, for other people. We do stuff, for other people. We fix stuff and say stuff and squeeze stuff and show stuff — all for other people. People are who we connect to in our social networks, people are our societies. Our product is effectively nothing but people.

We offer value to each other — or at least, we should if we want to be successful, and we can measure our success by the connections we are rewarded with, and how influential we become within our networks. Maybe in addition there’s some kind of transactional reward involved, featuring temporally decoupled representational stored effort tokens, or maybe not. But that isn’t the main point. The value we gain is that of connectivity and agency within the network. If we offer value we may be rewarded with connectivity that affords network  fitness. One person connects to us, if they like what we offer, good, but if they don't they can pass the connection on to another and if they pass the connection on and so on, this builds our influence and allows our reach to extend. One person passing the good word on to another is how reputations are built, and the reputation stays or persists much longer than any set of connections in your network. We’re not really building networks, then. We’re really building reputations, and the way that we do this is by using the network as a substrate upon which our reputation grows.